Frequently Asked Questions

Does Initial Call operate a call center?
What type of people does Initial Call use?
What do Initial Call's services cost?
What motivates Initial Call's Sales Managers?
How many appointments can I expect?
Why should I outsource rather than hire?
Does Initial Call work for commission only?

• Does Initial Call operate a call center?
  Initial Call is a boutique sales consulting firm comprised of independent sales professionals—with years of high-level, B2B experience—located in New York, California and everywhere in between. They work from their own offices and are closely supervised by an Initial Call project manager. We do not operate a call center.
• What type of people does Initial Call use?
  We retain experienced sales professionals who have proven success in B2B sales and demonstrated their ability to be successful in a virtual environment. We source our people in several ways. The majority are referred by other Initial Call consultants or by our clients and go through a rigorous interview process.
• What do Initial Call's services cost?
  Our flat rates are commensurate with current market rates for experienced inside sales professionals A recommended pilot engagement would include 20 hours of sales calling per week and range from $1,500-$2,000 flat fee per week. We design your engagement to meet your sales goals and budget needs. Sales calling support starts at $3000 a month.
• What motivates Initial Call’s Sales Managers?
  Initial Call’s sales managers are compensated with base pay and incentivized by commission on qualified sales appointments held. Our flat rates include project management plus sales manager hourly base and all commissions.
• How many sales appointments can I expect?
  Because each sales campaign is unique, the number of meetings will vary depending on how difficult it is to reach a targeted executive, the complexity of the message, and the receptiveness of the market. Scheduling a qualified sales meeting can take anywhere from 2 to 40 sales calling hours. Complex sales can require at least 20 calling hours to yield one qualified sales prospect. We typically recommend a discovery or trial engagement to provide baseline metrics.
• Why should I outsource rather than hire internally?
  It is cliché but true: it is hard to find good people. We already have them, so why trouble yourself to find, hire, train and manage a team? Unless your product can be adequately represented by entry level talent, sales prospecting must be done by an experienced professional who can identify decision makers, overcome objections, get referrals and set qualified meetings. Because you never get a second chance to make a first impression, you need high quality people calling on your behalf. 
• Does Initial Call offer a commission-only or "pay for performance" model?
  No, Initial Call’s main “competition” is the internal hire. If you are considering developing your own team, Initial Call may be the perfect alternative. We can work within the budget you have set for an employee. Because qualified sales appointments are only one of the many deliverables we provide, we do not have meeting or opportunity-based compensation. Our pricing model is based on an all-inclusive flat fee.